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Guest Policies
How do I make a booking?
Use the Book Now enquiry form on our Contact page, or contact our reservations team directly. We will reply to confirm availability for your dates.
Is my stay confirmed when I send the enquiry form?
No. The form sends an enquiry only. Your stay is confirmed once our reservations team replies with availability, rates and payment details.
Are rates shown on the website?
Rates are available on request for your travel dates and chosen accommodation.
Which payment methods do you accept?
To be confirmed by the hotel. Please contact our reservations team for the latest information.
What are the check-in and check-out times?
To be confirmed by the hotel. Please contact our reservations team for the latest information.
What is your cancellation policy?
To be confirmed by the hotel. Please contact our reservations team for the latest information.
Do you welcome children?
Yes. Families are welcome, and we have a children’s play station and four swimming pools. Specific child policies are to be confirmed by the hotel.
Are pets or smoking allowed?
To be confirmed by the hotel. Please contact our reservations team for the latest information.
FAQ
General
Questions
How far is the hotel from the airport?
Approximately 17 km, around twenty minutes by road from Abeid Amani Karume International Airport.
Where exactly is the hotel?
On the beachfront in Bweleo, Fumba, Zanzibar. A map is available on our Contact page.
Is breakfast included?
Yes. Breakfast is included with every stay at our garden restaurant.
What accommodation do you offer?
Three villas (including a private villa and a twin villa), twenty-one hotel rooms and garden cottages.
What dining is available?
Our garden restaurant serves multinational cuisine.
Is there a spa and gym?
Yes. The spa and gym are on site for hotel guests.
How many swimming pools are there?
There are four swimming pools across the property.
What is nearby?
The area is calm and peaceful, with nearby supermarkets, fast-food outlets and lounges.
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